Refund Policy

Last updated October 31, 2024 Thank you for purchasing from Thibpat Consulting (“we,” “us,” or “our”). We strive to deliver valuable and quality digital content through the retailrank.com platform. Please read our refund policy carefully to understand the terms under which refunds may be issued. 1. No Refund Policy for Digital Content All purchases made on our platform are final. As digital content is provided immediately upon purchase, we are unable to accept any returns or offer refunds for content that has been accessed or downloaded. By purchasing digital content from our platform, you agree to this policy. 2. Eligibility for Refunds in Exceptional Circumstances While we maintain a strict no-refund policy, we may, at our sole discretion, consider refunds under exceptional circumstances, including but not limited to: Unauthorized charges or payments resulting from proven third-party fraud. Service interruptions or downtime of our platform for a prolonged period, causing significant inconvenience. Duplicate or erroneous charges arising due to billing system errors or other technical issues on our end. In such cases, please contact us at support [at] retailrank.com within 3 days of the transaction date with details of your request. We may require additional information or evidence, as appropriate, to process your request. 3. Subscriptions and Cancellations Recurring Subscriptions: If you have a recurring subscription, you may cancel your subscription at any time. However, no refunds will be issued for any unused portion of your subscription period following cancellation. Account Termination: If your account is terminated due to a breach of our Terms of Service, you will not be entitled to a refund. 4. Refund Processing If a refund is approved under exceptional circumstances, please allow 15 business days for the refund to be processed. The funds will be credited back to your original payment method. We are not responsible for any delays caused by your financial institution. 5. Modifications to this Refund Policy We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically. Continued use of our services constitutes acceptance of any modifications. 6. Contact Us If you have questions regarding our Refund Policy or wish to discuss a refund request, please contact our support team at: Thibpat Consulting 2 impasse de l'or vert 30650 Rochefort du gard France support [at] retailrank.com --- By purchasing from our platform, you acknowledge and agree to this Refund Policy.